Northeast Jewelry does not drop-ship to our customers. Many internet jewelry stores simply forward your order to a wholesale drop-shipper when they receive it. We cannot rely on a third party to maintain our high standards of quality. We are in business to stay in business. We inspect, correct flaws (when necessary), polish and ultrasonically clean every piece we sell, so your jewelry arrives shining and ready to wear. We have a Silversmith who takes care of this process; we dont think many of our competitors can make that claim. Even with the extra care and attention we provide our prices are very competitive. No back orders. Every item on our web site is in stock and ready to ship. If an item is out of stock it is automatically marked as out of stock until we restock. Our return rate: Our return rate is about 2%, the overwhelming majority of which are the result of customers misjudging the size of an item. We can literally count on one hand the number of times customers have returned items citing quality as the reason. We never mark up our prices so that we can draw a red line through the higher price and claim to be selling it for 50 or 75% off. We charge what we need to charge to be competitive while delivering a superior product. Every item you purchase from us includes a satin gift bag. This provides attractive gift wrapping and can be used to protect and store your jewelry. Northeast Jewelry is a family owned and operated business and we can truthfully say that we feel a genuine desire to deal fairly and honestly with our customers. We were consumers long before we thought of becoming merchants and we try never to forget our obligations to our customers. If we had to resort to dishonesty to make our business work, we would find another business.

Address: P.O. Box 391 Billerica, MA 01821
Telephone: 978-670-0006
Fax: 978-670-1160
Website: http://nejewelry.com/